Current Opportunities

This is a fantastic opportunity for an experienced box office and administrative lead to join and really make an impact in an established and ambitious arts organisation. The right person will bring strong experience and the energy and drive to coordinate the box office, reception and visitor services function of The Ark. Key to the role is the ability to take joy and thrive in delivering detailed and consistent administrative processes designed to support and enhance all public‐facing activity here at The Ark.

They will supervise the smooth running and administration of The Ark’s Visitor Services Team and support the Marketing & Visitor Services Manager with all duties relating to box office and front of house including management of systems, rosters and customer service.

There are four main broad aspects to the role:

• Box Office & Administration: This is the primary function and involves supporting all aspects of The Ark box office and reception activities, ensuring that operations are efficient, organised and welcoming. This role will assist the Marketing & Visitor Services Manager with the supervision of the day‐to‐day activities of the Visitor Services Assistants, working closely with the Front of House
  & Visitor Services Coordinator. This role will also support other team members with programmerelated administrative tasks as required.
• Visitor Services: Together with the Visitor Services Coordinator, taking a supervisory role in the Visitor Services Team to support the day‐to‐day activities of the team in facilitating and supporting The Ark’s programme delivery and audiences.
• Communications: As a key part of The Ark’s communications team, supporting institutional and programmatic marketing campaigns, ensuring that the wider Visitor Services Team have the information that they need when engaging with our audiences. Administration tasks will include maintaining online listings sites, coordinating the capturing of audience feedback.
• Membership: This involves the administration of The Ark’s Membership scheme, working closely with the Development & Advocacy Manager. Tasks will include renewal reminders; benefit checks; regular correspondence; assisting on the coordination of member events; maintaining and updating the database; preparing reports on membership activity.

The role is offered as a one-year maternity leave contract, with a six-month probationary period and is based at The Ark’s venue at 11a Eustace St, Temple Bar, Dublin 2.

Please read the document at the link below in full for more information on the requirements of this role, and how to submit an application for consideration. If you have any questions, please contact our General Manager, Al on al@ark.ie.

Applications close at 5pm on Monday 16 February.